Last updated: 28 September 2026
ProFind is primarily a digital services marketplace and does not ordinarily sell or ship physical goods.
1. ProFind subscriptions
Paid business-plan features are delivered electronically to the relevant ProFind business account after successful payment confirmation and any required account checks.
2. Marketplace services
Services requested from a listed business are delivered or performed by that independent business. The provider is responsible for service timing, travel, attendance, labour, parts, quotations and any delivery or fulfilment obligations agreed with the customer.
3. Emergency and Reserve
Availability, estimated arrival times and booking times depend on provider status, location, routing, traffic and user information. Estimates can change and are not a guarantee of arrival at an exact time.
4. Parts and physical items
If an independent provider supplies or delivers parts, materials or other physical goods as part of its service, that provider's delivery, warranty and returns terms apply, subject to applicable law.
5. Support
For a problem with delivery of a ProFind digital subscription or ProFind platform charge, email support@profind.co.za.